Processing Time

• All orders will be processed within 2–5 working days after payment confirmation.
• You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
• Please note: Orders placed on weekends or public holidays will be processed on the next working day.

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Delivery Timeline

• West Malaysia: 3–5 working days
• East Malaysia: 5–10 working days
• International Shipping: 10–20 working days (depending on destination & customs clearance)

Delivery times may vary during peak seasons, sales periods, or due to courier delays.

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Delivery Fees

• West Malaysia: From RM10 (Free shipping for orders RM200 & above)
• East Malaysia: RM28 flat rate (Free shipping for orders RM399 & above)
• International: Calculated at checkout based on weight & destination

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Additional Notes

• Deliveries are handled by our trusted courier partners.
• We can only ship to valid residential or office addresses. Once processed, orders cannot be modified.
• All parcels are trackable — please use the tracking link provided in your email.
• MONZTR is not responsible for incorrect shipping details provided by the customer.